COX VOICE
COX VOICE
Crystal-clear calling
Includes 20+ great telephone features and tools
A new home voice service
A new home voice service is here! Enjoy all the advanced features you want including High Definition sound, the ability to set up incoming home phone calls to also ring on your cell phone or office phone and now you can block annoying robocalls. As always, enjoy unlimited calling in the US, Canada, and Mexico.
Voice Premier
$29.99/mo.
Unlimited nationwide calling
Unlimited international calling to landlines in Mexico and Canada
Voice Modem Equipment Included
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BRONZE BUNDLE
Cox Bronze Bundle with Voice Premier
$89.99/mo.
for 12 months with 2-yr. svc. agr.
Regularly $192.47/mo. | Save 53%
Offer Details & Terms
Includes FREE Pro install and FREE HD receiver rental.
Ideal for 5 to 7 devices and internet users who are power web users and gamers
Up to 100 Mbps download
Up to 10 Mbps upload
Unlimited nationwide calling
Unlimited Calling to 30+ countries* including Mexico and Canada
Voice Modem Equipment Included
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Bundle phone with Contour TV and Internet Preferred 100 or higher and get unlimited calling to 30+ countries* included
International Calling Rates
International Calling Rates
Are you a frequent international caller? Add the Simply Worldwide plan ($2.99/mo) to Telephone Premier in the cart for discounted per-minute rates on international calls.
How much can Simply Worldwide save you? Find out below with our International rate calculator.
Voice Features
Check out all the useful features included with Cox Voice
Block Robocalls and Caller ID Per Call Blocking
Prevent your name and number from being displayed on a per call basis. Automatically block phone calls that use computerized, auto-dialed or pre-recorded messages (to use this feature, sign up for Nomorobo for free at https://www.nomorobo.com/signup and choose Cox as your carrier.)
Voice Everywhere App
Wherever you go, the Cox Voice Everywhere app is ready to bring the capabilities of your home phone service along with you. Whether you’re making or taking calls or managing your home voice mail, your smartphone is now your key to taking your Cox home phone service everywhere.
* International Long Distance calling is not enabled on the Cox Voice Everywhere App.
Call Waiting ID, Caller ID w/Calling Name and Call Waiting
Place a call on hold while you're already on the phone. You can also see the name and number for an incoming callwhen you're already on the phone with someone else.
Selective Call Rejection and Anonymous Call Rejection
Automatically reject calls from select callers, and block callers who hide their caller ID information
Voicemail and Readable Voicemail
With Readable Voicemail, you’ll receive written transcripts of your voicemail messages to the email address of your choice or online..
Simultaneous Ring
Program up to four phones to ring when your home phone rings, so you can answer home phone calls from your cell phone, office phone, or any other phone.
Caller ID and TV Caller ID
See the name and number of the person calling on your handset and your TV! You can also see your incoming call history on your TV screen.
Busy Line Redial
When a number you call is busy, your phone can continue to attempt to connect for up to 30 minutes. You will receive a special callback ring when the line is free.
e911
Automatically send your address and phone number to emergency personnel during a 911 call.
Unlimited long distance calling
Call anyone in the U.S. and get unlimited calls to 30+ countries* when you bundle Voice with other services.
Call Return
Easily call the person who called you last.
Three-Way Calling
Talk with two other people at the same time.
Speed Dial 8
Add up to eight phone numbers to your one-digit speed dial, so you can make calls faster without having to remember any numbers.
Speed Dial 30
Add up to thirty phone numbers to your two-digit speed dial, so you can make calls faster without having to remember any numbers
HD Voice
Enjoy a higher sound quality than standard calls, so it sounds like you’re having a conversation with someone in the same room, instead of across the country.
Call Forwarding and Selective Call Forwarding
Forward all incoming calls and calls from select callers to another phone.
Voice tools
Manage your phone service 24/7 from anywhere on all your devices with Phone Tools:
- See all incoming, outgoing and missed calls
- Listen to voice mail messages and read text transcriptions
- Adjust settings for voice mail, call waiting, and more
Download the Cox Connect app
About Lifeline
Lifeline provides local, discounted telephone service for qualifying customers. This includes an FCC Access Charge waiver.
Benefits
- Monthly discounts on a phone line with unlimited local calling
- Waived service deposit for the telephone line if you elect to receive free toll blocking/restriction
- Waived End User Common Line (EUCL) fees
- Includes FCC Access Charge waiver
Find out if you qualify
If you live in a qualifying area and your income is at or below income thresholds or participate in the following public assistance programs, you should qualify:
Qualification for California Lifeline requires that your primary residence be in California and that you either have gross annual income at or below the program's established income thresholds or participate in the following public assistance programs:
- Medicaid/Medi-Cal
- Supplemental Security Income (SRI)
- Food Stamps, or Supplemental Nutrition Assistance Program (SNAP)
- CalFresh
- Tribal TANF
- Women, Infant and Children Program (WIC)
- Low Income Home Energy Assistance Program (LIHEAP)
- Federal Public Housing Assistance or Section 8
- Temporary Assistance for Needy Families (TANF)
- California Work Opportunity and Responsibility to Kids (CalWorks)
- Stanislaus Work Opportunity and Responsibility to Kids (StanWorks)
- Welfare to Work (WTW)
- Greater Avenues for Independence (GAIN)
- National School Lunch's FREE Lunch Program (NSL)
- Bureau of Indian Affairs General Assistance
- Head Start Income Eligible (Tribal Only)
- SNAP
- Medicaid
- Supplemental Security Income
- Federal Public Housing Assistance
- Veterans Pension benefit or Survivors Pension benefit
- Listed Tribally administered programs
You are eligible for the Enhanced Lifeline Telephone Service program if you live on Tribal land, or former Tribal land, as defined in 47 C.F.R. Section 54.400(e), which includes portions of the Oklahoma City area and all of the Tulsa area, and are a participant in any of the qualifying government programs OR qualify within the federally established annual income-based guidelines. Customer Care will determine if you qualify after eligibility has been determined.
Qualification for Oklahoma Lifeline are met if the applicant or another person in the household is enrolled in any one of the following public-assistance programs:
- Supplemental Nutrition Assistance Program (SNAP – Food Stamps)
- Federal Public Housing Assistance (Section 8)
- Medical Assistance (Medicaid)
- Supplemental Security Income (SSI)
- Veterans Pension & Survivors Pension benefit
- Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families (TTANF)
- Food Distribution Program on Indian Reservations (FDPIR)
- Head Start (income qualified customers only – Tribal Lands)
Income-based Eligibility
Qualifications for Oklahoma Lifeline are met if the applicant's total household gross annual income is at or less than the income maximums in the following table.
- Supplemental Nutrition Assistance Program (SNAP – Food Stamps)
- Federal Public Housing Assistance (Section 8)
- Medical Assistance (Medicaid)
- Supplemental Security Income (SSI)
- Veterans Pension & Survivors Pension benefit
- Household income at or below 135% of the Federal Poverty Guidelines
- Bureau of Indian Affairs General Assistance
- Tribally Administered Temporary Assistance to Needy Families (TTANF)
- Food Distribution Program on Indian Reservations (FDPIR)
- Head Start (income qualified customers only – Tribal Lands)
- Supplemental Nutrition Assistance Program (SNAP – Food Stamps)
- Federal Public Housing Assistance (Section 8)
- Medical Assistance (Medicaid)
- Supplemental Security Income (SSI)
- Veterans Pension & Survivors Pension benefit
- Household income at or below 135% of the Federal Poverty Guidelines
Household income requirements
Household size/person
Max annual income
1-2
$16,862
3
$28,796
4
$34,763
For each additional person over 8, add: $5,967
Household income is defined as all revenues received by everyone in your household, taxable or non-taxable, including but not limited to:
- Wages
- Salaries
- Spousal and child support
- Gifts
- Allowances
- Grants
- Interest
- Dividends
- Stipends
- Public-assistance payments
- Rental income
- Social security pensions
- All employment-related non-cash income
- Income from self-employment and cash payments from other sources
- Income statements or paycheck stubs for three consecutive months within the calendar year
- Statement of benefits from Social Security, Veterans Administration, retirement/pension, unemployment compensation, and/or workers compensation
- A divorce decree
- Child support document
- Other official documents
- The household meets all Lifeline eligibility criteria listed above.
- The household has a disabled member who has immediate and continuous access within the household to a TTY device or a Captioned Telephone (Captel) device.
- The TTY or Captel device is issued by DDTP or a medical certificate including the household member's need for the device is submitted to the Certifying Agent.
Household size/person
Max annual income
1
$16,862
2
$22,829
3
$28,796
4
$34,763
5
$40,730
6
$46,697
7
$52,664
8
$58,631
For each additional person over 8, add: $5,967
How to apply for Lifeline
Go to the Nevada Lifeline Administration’s website at https://www.nvlifeline.org/ and follow the directions. In order to complete the online application, you will need to provide documentation showing proof of eligibility in one of the qualifying programs listed above. If you experience problems with the Nevada Lifeline Administration’s website, call Cox Customer Service at 855-213-1300. Cox will notify the NV Lifeline Administrator to mail an application to you. Return application and eligibility documentation to address provided.
Contact us to request an application form. We will arrange for an application form to be mailed to you. It will arrive in a pink envelope for you to complete by a specific date that will be printed on the form.
The application form must be completed either online or returned to the California Lifeline Administrator along with any required income documentation by the due date listed on the application form. Cox is unable to provide approval for Lifeline enrollment; eligibility is determined by the California Lifeline Administrator.
The Nebraska Telephone Assistance Program (NTAP also known nationally as the Lifeline Program) assists qualifying low-income individuals with keeping telephone services affordable by lowering monthly service rates. Individuals can qualify for NTAP by participating in Medicaid, Supplemental Nutrition Assistance Program (SNAP), Children's Health Insurance Program (CHIP), Supplemental Security Income (SSI), Veterans Benefit/Survivors Pension Benefit, Federal Public Housing or if household income is at or below 135 percent of the poverty level.
To check program eligibility requirements and apply for NTAP, please go to Program Eligibility
To print a copy of the application, please go to LifelIne Application
Follow the directions below. You will need to provide documentation showing proof of eligibility in one of the qualifying programs listed.
Online
Complete the online application and associated worksheet.
Print and Send/Fax
Print and complete both the Lifeline Application and Household Worksheet forms. Then mail or fax to:
Cox Communications, Inc.
Attention: Lifeline Services
715 NE 122nd St
Oklahoma City, OK 73114
Fax: 877-873-9077
ENGLISH (PDF)
SPANISH (PDF)
Cox Voice FAQs
Get all your questions answered before you buy.
Yes, in most instances, Local Number Portability (LNP) allows a customer to change local exchange carriers and maintain their current phone number, even though they are now serviced by a different provider.
Yes. Directory Assistance is available with Cox Voice service.
Yes. Or if you choose, the information can be kept private for a small monthly fee.
Yes. In fact, you can also be surfing the Internet with Cox High Speed Internet. Cox's broadband network allows you to use multiple appliances simultaneously.
Cox Voice is provided over an upgraded digital fiber-optic network that has made Cox first in reliability. Our state-of-the art technology assures you of crystal-clear connections and, to keep your phone service trouble-free, we monitor the network 24 hours a day. Cox Voice gives you superior quality HD voice and features like robocall block and video calling.
No, the phone working with your current service should work with the Cox Voice service. Cox utilizes the same type of switching equipment and software as other phone service providers.
Usually not. There might be a time when our customer wants an outlet in a place that is not pre-wired or there is a problem with the existing pre-wire but this is the exception, not the rule.
You can easily access any Cox telecommunications service supplementary information you need here.
Offers expire 04/01/19 and are available to residential customers in Cox service areas. Prices exclude taxes, surcharges and other fees. Other conditions apply.
See Cox Digital Telephone service details. See important Cox Digital Telephone Power Outage usage information. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.
*Call anyone, anytime in the U.S., Canada, Mexico, China, Hong Kong, India, Norway, the European Union (Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom) and U.S. territories (Puerto Rico, U.S. Virgin Islands, North Marianas/Guam, American Samoa). Includes calls to Mexico that terminate on mobile phones for no additional charge.